STORE POLICIES
Doggie Doobs
FOOD AND DRUG ADMINISTRATION (FDA) DISCLOSURE
The statements made regarding these products have not been evaluated by the Food and Drug Administration (FDA). The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug and Cosmetic Act requires this notice.
Shipping Policy
We use multiple carriers, such as USPS (Priority Mail and Flat Rate), UPS, FedEx, etc. for all orders placed via our website. In some cases, delivery to PO Boxes may not be available. Shipping rates are calculated during checkout, and multiple shipping options and rates may be offered when available. At this time, we only ship to addresses in the United States.
We take orders 24 hours a day on our website. Orders are shipped business days (Monday through Friday). Most orders placed before 1:00 PM EST will ship on or before the next business day. We do not ship on holidays recognized by the US Postal Service. You will be sent an order confirmation upon checkout, and a shipping notification with tracking number once your order ships.
For large orders, we may offer special shipping which will be discussed with you by our office prior to shipment.
Warm Weather
Darling’s Doggie Doobs is not responsible for melting or other damage caused by heat exposure during shipping. Most products will not be affected and will not melt in transit. However, some types of product such as gummies can melt in the warm weather. We can't guarantee our heat-sensitive products will arrive in perfect shape — but we will do our best to ensure they do. Here is how you can help: Be present for delivery and have someone available to accept the package so it doesn't sit outside in the heat. If the box feels warm, open it immediately to expose the product to the cooler air. Also, give the product a chance to firm up again before handling further. Please keep in mind, we do not accept returns or provide refunds for a melted product due to warm weather. If you are concerned about the possibilities of receiving a heat-sensitive product, and it being melted, we encourage you to order a different product. We reserve the right to delay or postpone shipment (with your knowledge) if we feel that it is too hot to ship.
If you have questions about your shipment, or need tracking information, please email Darlingsdoggiedoobs@gmail.com or click here to contact us.
Return and Refund Policy
By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your Veterinarian before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and, as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products.
Please email darlingsdoggiedoobs@gmail.com if there are any issues with the product you received and we will be more than happy to speak with you. If you wish to return your unopened product, please see below as to what is considered an acceptable return and our returns process.
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You may return damaged or defective products. Please return along with your receipt so that we can determine what was damaged in our effort for continuous improvement of our procedures.
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If you get a product that is damaged or defective, please notify us within 48 hours of receipt (you may email us at darlingsdoggiedoobs@gmail.com. This may help us ascertain if the product was damaged during the shipping process.
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You may in some cases return unopened and unused product in good condition. This may occur if you ordered the wrong item or if we sent the wrong item.
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All returns must be made within 7 days of your receiving the product.
We may issue you a refund or credit. If the problem is the result of our error (for example, you received the wrong item) we will cover shipping or mailing costs. You may contact us to find out the best way to return such items (email us at darlingsdoggiedoobs@gmail.com)
Please note that our products are consumable and opened or partly used products may not be returned.
**Please also note that we do not have a money back guarantee, as CBD affects everyone differently. We are not able to accept back any product that has been opened or used**’
Returns Process
1) Email us at darlingsdoggiedoobs@gmail.com or call us at 954-818-1584 during normal business hours (Monday-Friday 9 a.m. to 4 p.m. Eastern Standard Time) as soon as possible to alert us about a problem. We ask that you contact us within 48 hours of receipt if the product is damaged or if your order is incorrect. The product must be returned within 7 days. We will provide a return shipping address and shipping instructions.
2) If you are sent a product you did not order and return it, it must be returned unopened and in good condition.
3) If you send the product back to us, please send or communicate to us the tracking number and shipping details so that we may process the return as quickly as possible.
4) Once we receive the package, we will be in touch with you about the next step. If we refund the product, we reserve the right to charge a 20% restocking fee. We will email you confirmation and it may take 7 to 10 days for the refund to be made.
5) Please contact us at darlingsdoggiedoobs@gmail.com if you have any questions about this policy or our process.
6) We can only refund products purchased from our site at Darlings Doggie Doobs.com.
Privacy Policy
Privacy is important and your privacy is very important to us. We have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.
Access To This Site
YOU MUST BE OF LEGAL AGE REQUIRED BY THE STATE YOU ARE IN TO PURCHASE OUR PRODUCTS. IT IS YOUR RESPONSIBILITY TO KNOW WHETHER YOU ARE LEGALLY ABLE TO PURCHASE OUR PRODUCTS.
To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be your correct, current, and complete information. If our Company believes the information you provide is not correct, current, or complete or is an impersonation of someone else, we have the right to refuse you access to this site or any of its resources, to terminate or suspend your access at any time, and delete any comments you have posted, all without prior notice.
IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS OF SERVICE, INCLUDING ALL LIMITATIONS CONTAINED HEREIN, YOU MAY NOT ACCESS OR USE THIS SITE. Your use of this site, purchase or use of any of our products constitutes your agreement to these Terms of Service.
Information We Collect
When accessing the Darlingsdoggiedoobs.com website, Darling’s Doggie Doobs, LLC, will learn certain information about you during your visit.
Similar to other commercial websites, our website utilizes a standard technology called "cookies" (see below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the page(s) viewed, the amount of time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
Use of Cookies
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
IP Addresses
IP addresses are used by your computer every time you are connected to the internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as "traffic data" so that data (such as the web pages you want to visit) can be sent to you.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers. The information we obtain may help us to create better website experiences and to serve the needs of our regular and future customers better.
Darling’s Doggie Doobs LLC will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us (such as by signing up for free offers or coupons), nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Terms and Conditions
IMPORTANT! THESE TERMS OF SERVICE GOVERN YOUR USE OF THIS SITE, WHICH IS PROVIDED BY Darling’s Doggie Doobs LLC AND IS AVAILABLE AT Doggie DoobsCBD.COM (referred to as "US," "WE," or "OUR" below). BY ACCESSING THIS SITE, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS OF SERVICE. THESE TERMS OF SERVICE ARE SUBJECT TO CHANGE BY US AT ANY TIME IN ITS DISCRETION. YOUR USE OF THIS SITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS OF SERVICE REGULARLY.
Payment
Orders are to be paid by credit or debit card. For very large orders or unusual circumstances, you may contact darlingsdoggiedoobs@gmail.com for information regarding other payment methods and policies.
Product Returns
Please see our return policy for details about returns and refunds. ‘
License to Use the Site
Subject to your compliance with these Terms of Service, we or our content providers (as applicable) grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Content on this site. This license does not allow you to resell or make any commercial use of the site, its Contents or our products sold through the site; make any derivative use of any of our Content; download, copy, or other use any account information for the benefit of any third party; or use any data mining, robots, or similar data gathering and/or extraction tools. All rights not expressly granted to you in these Terms of Service are reserved and retained by us or our licensors, suppliers, publishers, rightsholders, or other content providers. No Content on, or product sold through, this site may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our prior express written consent. You may not misuse our products or Content. You may use our site only as permitted by law and these Terms of Service. The licenses we have granted you terminate if you do not comply with these Terms of Service.
IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS OF SERVICE, INCLUDING ALL LIMITATIONS CONTAINED HEREIN, YOU MAY NOT ACCESS OR USE THIS SITE. Your use of this site, purchase or use of any of our products constitutes your agreement to these Terms of Service.
Restrictions On Use
You may use this site only for the purposes expressly permitted by this site. You may not use this site for any other purpose, including any commercial purpose, without our express prior written consent. For example, you may not (and may not authorize any other party to) (i) co-brand this site, (ii) frame or use framing techniques to enclose any of our or our Content owner's trademarks, logos, or other proprietary information (including images, text, page layout, URL's, emails addresses or form), (iii) hyperlink to this site, or (iv) use any meta tags or any other "hidden text" using our name or trademarks without the express prior written permission of one of our authorized representatives. For purposes of these Terms of Service, "co-branding" means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that associates our product with someone other than us or that such other party has the right to display, publish, or distribute this site or content accessible within this site. You agree to cooperate with our Company in causing any unauthorized co-branding, framing or hyperlinking to cease immediately.
No material from this site may be modified, translated, decompiled, disassembled, broadcast, licensed, sublicensed, transferred, sold, mirrored, framed, exploited, rented, leased, copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.
Proprietary Information
The material and content (referred to as the "Content" below) accessible from this site, and any other site owned, operated, licensed, or controlled by us is our proprietary information or the proprietary information of the party that provided the Content to us, and we or the party that provided the Content to us retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, displayed or transmitted in any way without our prior written consent, or unless authorized in writing elsewhere on our site, except that you may print out a copy of the Content solely for your personal use. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content. Modification or use of the Content except as expressly provided in these Terms of Service violates our intellectual property rights. You do not obtain title or any rights, including but not limited to intellectual property rights, to any of the Content as a result of accessing this site.
Hyperlinks
This site may be hyperlinked to other sites which are not maintained by, or related to, us. Hyperlinks to such sites are provided as a service to our users and are not sponsored by or affiliated with this site or with us. We have not reviewed such sites and are not responsible for the content of those sites. Hyperlinks are to be accessed at your own risk, and we make no representations or warranties about the content, completeness or accuracy of these hyperlinks or the sites hyperlinked to this site. Further, the inclusion of any hyperlink to a third-party site does not necessarily imply that we endorse that site.
Health Information
Any statements on this site or any materials, label content, product templates/guidelines or products we distribute or sell have not been evaluated by the Food and Drug Administration ("FDA"). Neither the products nor the ingredients in any of the products available on the site have been approved or endorsed by the FDA or any regulatory agency. The products on the site are not intended to diagnose, treat, cure or prevent any disease. The information on this site or other materials we may provide to you are designed for educational purposes only and are not intended to be a substitute for informed medical advice or care. This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. If you are pregnant, nursing, taking medication, or have a medical condition, we suggest consulting with a physician before using any of our products.
Product Label
We make every effort to ensure product labels are accurate and comply with current labeling guidelines and requirements.
Product Packaging
You understand the packaging and closure of a product may vary slightly if we do not have the ability to successfully secure the same packaging that has been represented in order to ensure we are shipping a product in a timely manner.
You hereby grant to us and our affiliates a license-free, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, transferable, fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information you communicate to us through this site (together, the "Submission") throughout the world in any media, and to incorporate any Submission in other works in any form, media, or technology now known or later developed. You represent and warrant that you own or control all of the rights to your Submissions. We will not be required to treat any Submission as confidential, and may use any Submission in our business (including, but not limited to, for products or advertising) without incurring any liability for royalties or any other compensation of any kind, and we will not incur any liability as a result of any similarities that may appear in our future operations. We will treat any personal information that you submit through this site in accordance with our Privacy Policy as set forth on this site.
Disclaimer
Darling’s Doggie Doobs LLC cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. We do not assume any responsibility or risk for your use of the Internet.
The Content on the site is not necessarily complete and up-to-date and should not be used to replace any written reports, statements, or notices we have provided. Investors, borrowers, and other persons should use the Content in the same manner as any other educational medium and should not rely on the Content to the exclusion of their own judgment. Information obtained by using this site is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals.